Netlify Outbound Emails

Transactional emails are generated using the Liquid templates on this site.

Templates

• Account receipt with items and usage

  Account receipt with items and usage over all invoiced billing periods - optimized design for PDF format

  
  

  Subject: Thanks for your payment

  Examples with mock data: domain-only-purchase.html account-and-site-usage.html account-and-site-usage-with-tax.html site-usage.html no-usage.html unlimited-usage.html

  Edit on GitHub

• Account usage

  Approaching or passed account usage limits

  
  

  Subject: You’ve reached {{usage.percentage}}% of your current {{usage_type.name}} monthly allowance on {{account.name}}

  Examples with mock data: reached-bandwidth-limit.html exceeded-build-minutes-limit.html

  Edit on GitHub

• Account usage reset

  Notifying customers that their account usage has been reset if they have exceeded it

  
  

  Subject: The monthly allowance on {{ account.name }} has reset!

  Examples with mock data: bandwidth-usage-reset.html

  Edit on GitHub

• Add credit card

  Sent when there's no credit card on file in a user's account.

  
  

  Subject: Action required: please add your credit card information for {{ label }}

  Examples with mock data: add-credit-card.html

  Edit on GitHub

• Added as Organization Owner

  Notifies a user they have been added to an organization as an owner

  
  

  Subject: {% if data.full_name %}{{data.full_name}}, you’re an Organization Owner {% else %} You’re an Organization Owner {% endif %}

  Examples with mock data: added-as-org-owner.html

  Edit on GitHub

• Approaching extra usage purchase

  Scalable feature usage reaches 50%, 75%, or 90% of the amount to trigger an extra usage package

  
  

  Subject: You’ve reached {{ percentage }} of your current {{ metric_label }} allowance on {% if site %}{{ site.name }}{% else %}{{ account.name }}{% endif %}

  Examples with mock data: with-site-with-card.html with-bandwidth.html with-site-with-no-card.html with-bandwidth-no-card.html with-build-minutes-no-card.html

  Edit on GitHub

• Approaching Level 0 (free) limit

  Scalable feature usage in an add-on reaches 50%, 75%, or 90% of the Level 0 (free) limit

  
  

  Subject: You’ve reached {{ percentage }} of your {{ metric_label }} allowance on {{ site.name }}

  Examples with mock data: invalid-card.html valid-card.html

  Edit on GitHub

• Approaching your team member limit

  New member was added bringing team close to max members

  
  

  Subject: You're Growing!

  Examples with mock data: approaching-collaborator-limit.html

  Edit on GitHub

• At your team member limit

  New member was added bringing team to max members

  
  

  Subject: Your team is full

  Examples with mock data: at-collaborator-limit.html

  Edit on GitHub

• Auto top-up purchase failed

  Auto top-up purchase failed due to payment issues

  
  

  Subject: Auto top-up purchase failed for your team

  Examples with mock data: auto-topup-purchase-failed.html

  Edit on GitHub

• Auto-upgrade complete

  Add-on usage has triggered an upgrade from Free to Pro

  
  

  Subject: Your {{ site.name }} project has been upgraded to {{ current_plan.name }}

  Examples with mock data: invalid-card.html valid-card.html

  Edit on GitHub

• Automatic top-up purchase successful

  Automatic top-up triggered and customer successfully purchased additional credits

  
  

  Subject: Automatic top-up successful: {{ credits_added }} credits added to {{ account.name }}

  Examples with mock data: automatic-top-up-success.html

  Edit on GitHub

• Billing Git Contributors Notice

  Reminder for upcoming bill with git contributors

  
  

  Subject: Your upcoming Netlify bill

  Examples with mock data: billing-git-contributors-notice.html

  Edit on GitHub

• Confirm form notifications

  Asks an external recipient to confirm they want to receive a site's form submission notifications

  
  

  Subject: {% if data.site_domain %}Confirm form notifications for {{ data.site_domain }}{% else %}Confirm form notifications{% endif %}

  Preview Text: Confirm to start receiving form submission notifications.

  Examples with mock data: form-notification-confirm.html

  Edit on GitHub

• Continuous Deployment Disabled

  Continuous deployment is disabled following OOC with member count for 3 billing cycles

  
  

  Subject: Continuous deployment disabled

  Preview Text: Deploy manually or contact sales to resume continuous deployment

  Examples with mock data: continuous-deployment-disabled.html

  Edit on GitHub

• Coupon applied

  A coupon was redeemed and its credits were added to the team's balance

  
  

  Subject: {{ credits_added }} credits added to {{ account.name }}

  Examples with mock data: coupon-applied-non-expiring.html coupon-applied-expiring.html

  Edit on GitHub

• Credit allowance reset - agent runners restored

  Notifying Netlifriend customers that their credit allowance has reset and agent runners are restored

  
  

  Subject: Your credit allowance on {{ account.name }} has reset!

  Examples with mock data: credit-usage-reset-netlifriend.html

  Edit on GitHub

• Credit limit exceeded - agent runners suspended

  Netlifriend plan credit usage exceeds limit resulting in agent runner suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your agent runners have been suspended, top up to restore service

  Examples with mock data: agent-runners-suspended.html

  Edit on GitHub

• Credit limit exceeded - agent runners suspended

  Opensource Unlimited plan credit usage exceeds limit resulting in agent runner suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your agent runners have been suspended, top up to restore service

  Examples with mock data: agent-runners-suspended.html

  Edit on GitHub

• Credit limit exceeded - projects suspended

  Free plan credit usage exceeds limit resulting in site suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your projects have been suspended, top up to restore service

  Examples with mock data: site-shutdown.html

  Edit on GitHub

• Credit usage alert

  Free plan credit usage reaches 50%, 75%, or 100% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-free-plan.html 75-percent-free-plan.html 100-percent-free-plan.html

  Edit on GitHub

• Credit usage alert

  Netlifriend plan credit usage reaches 50% or 75% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-netlifriend-plan.html 75-percent-netlifriend-plan.html

  Edit on GitHub

• Credit usage alert

  Opensource plan credit usage reaches 50%, 75%, or 100% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-opensource-plan.html 75-percent-opensource-plan.html 100-percent-opensource-plan.html

  Edit on GitHub

• Credit usage alert

  Personal plan credit usage reaches 50%, 75%, or 100% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-personal-plan.html 75-percent-personal-plan.html 100-percent-personal-plan.html

  Edit on GitHub

• Credit usage alert

  Pro plan credit usage reaches 50%, 75%, or 100% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-pro-plan.html 75-percent-pro-plan.html 100-percent-pro-plan.html

  Edit on GitHub

• Credit usage alert

  Opensource Unlimited plan credit usage reaches 50% or 75% of the {{ plan.credits_allowance }} credit allowance

  
  

  Subject: You've used {{ percentage }} of your credits on {{ account.name }}

  Examples with mock data: 50-percent-unlimited-plan.html 75-percent-unlimited-plan.html

  Edit on GitHub

• Custom TLS certificate expiring soon

  Email sent when a custom TLS certificate is expiring soon

  
  

  Subject: Action required: Custom TLS Certificate expiring soon

  Examples with mock data: custom-tls-certificate-expiring.html

  Edit on GitHub

• Deploy deleted

  A deploy was deleted

  
  

  Subject: {{ text_context }} deleted on {{ site.subdomain }}

  Examples with mock data: deploy-deleted.html

  Edit on GitHub

• Deploy failed

  A deploy event fails

  
  

  Subject: Your recent build for {{ site.subdomain }} has failed

  Examples with mock data: deploy-failed.html deploy-failed-without-vars.html deploy-failed-without-vars-untrusted-deploys-policy.html

  Edit on GitHub

• Deploy locked

  A deploy event was locked

  
  

  Subject: Deploys are now locked for {{ site.subdomain }}

  Examples with mock data: deploy-locked.html

  Edit on GitHub

• Deploy request accepted

  A deploy request has been accepted

  
  

  Subject: Deploy request accepted for {{ site.subdomain }}

  Examples with mock data: deploy-request-accepted.html

  Edit on GitHub

• Deploy request new committer

  A deploy request is pending committer approval

  
  

  Subject: Heads up - you have a deploy request on your project {{ site.subdomain }}

  Examples with mock data: deploy-request-new-committer.html

  Edit on GitHub

• Deploy request pending

  A deploy request is pending review

  
  

  Subject: Deploy request pending for {{ site.subdomain }}

  Examples with mock data: deploy-request-pending.html deploy-request-pending-pr.html deploy-request-pending-untrusted-deploys-policy.html

  Edit on GitHub

• Deploy request rejected

  A deploy request has been rejected

  
  

  Subject: Deploy request rejected for {{ site.subdomain }}

  Examples with mock data: deploy-request-rejected.html

  Edit on GitHub

• Deploy succeeded

  A deploy event was successful

  
  

  Subject: We just published a new {{ text_context }} for {{ site.subdomain }}

  Examples with mock data: deploy-created.html deploy-created-without-vars.html deploy-created-without-vars-untrusted-deploys-policy.html

  Edit on GitHub

  💡: Update URL when API supports it

• Deploy unlocked

  A deploy event was unlocked

  
  

  Subject: Deploys are now unlocked for {{ site.subdomain }}

  Examples with mock data: deploy-unlocked.html

  Edit on GitHub

• Directory Member Added to Team

  Notify new directory team member

  
  

  Subject: Welcome to your new team

  Examples with mock data: add-directory-member-to-team.html

  Edit on GitHub

• Directory Sync Misconfigured

  Notify org owners when SCIM username attribute is not a valid email

  
  

  Subject: Action required: SCIM configuration issue for {{ organization_name | escape }}

  Examples with mock data: directory-sync-misconfigured.html

  Edit on GitHub

• Domain auto-renew notification

  Notification about auto-renewable domain.

  
  

  Subject: Your domain {{ domain.name }} will auto-renew on {{ domain.auto_renew_at }}

  Examples with mock data: domain-auto-renew.html

  Edit on GitHub

• Domain auto-renew update payment notification

  Notification asking customer to update payment information for domain auto-renewal.

  
  

  Subject: Action required: update your payment method to renew {{ domain.name }}

  Examples with mock data: domain-auto-renew-update-payment.html

  Edit on GitHub

• Domain expiration notification

  Notification about the expiration date of a domain.

  
  

  Subject: {{ domain.name }} expires on {{ domain.expires_at }}

  Examples with mock data: domain-expires-at.html

  Edit on GitHub

• Domain expiration update payment notification

  Notification asking customer to update payment information before domain expires.

  
  

  Subject: {{ domain.name }} expires on {{ domain.expires_at }}

  Examples with mock data: domain-expires-at-update-payment.html

  Edit on GitHub

• Domain Purchase Failed

  Email sent when a domain purchase fails

  
  

  Subject: We couldn't purchase {{ domain.name }} for your team

  Examples with mock data: domain-purchase-failed.html

  Edit on GitHub

• Domain Purchase Succeeded

  Email sent when a domain purchase is successful

  
  

  Subject: Your domain {{ domain.name }} was purchased successfully

  Examples with mock data: domain-purchase-succeeded.html

  Edit on GitHub

• Domain removed with stale DNS records

  Notification that a custom domain was removed from a site but DNS records still point to Netlify.

  
  

  Subject: Action recommended: update DNS records for {{ custom_domain }}

  Examples with mock data: domain-removed-stale-dns.html

  Edit on GitHub

• Domain renewal auto-renew disabled

  Sent when auto-renewal has been disabled for a domain because the renewal payment failed.

  
  

  Subject: Auto-renewal disabled for {{ domain.name }}

  Examples with mock data: domain-renewal-auto-renew-disabled.html

  Edit on GitHub

• Domain Renewal Purchase Failed

  Email sent when a domain renewal purchase fails

  
  

  Subject: Domain renewal purchase failed for {{ domain.name }}

  Examples with mock data: domain-renewal-purchase-failed.html

  Edit on GitHub

• Domain Renewal Succeeded

  Email sent when a domain renewal purchase is successful

  
  

  Subject: Your domain {{ domain.name }} was renewed successfully

  Examples with mock data: domain-renewal-purchase-succeeded.html without-renewal-date.html

  Edit on GitHub

• Dunning email - final notice

  Final notice after two-weeks of non-payment post past due emails. Source of truth - https://docs.netlify.com/accounts-and-billing/billing/#overdue-accounts

  
  

  Subject: Action required: provide a valid credit card for {{ label }} to maintain your service

  Examples with mock data: 1-day-left.html 1-plus-days-left.html zero-day-left.html

  Edit on GitHub

• Dunning email – Past Due state

  This is sent daily if payment is not made at the end of a team’s billing period. Source of truth - https://docs.netlify.com/accounts-and-billing/billing/#overdue-accounts

  
  

  Subject: Action required: provide a valid credit card for {{ label }}

  Examples with mock data: past-due.html

  Edit on GitHub

• Extra credits granted - account in operational mode (Free)

  Free plan credit balance depleted, one-time extra credits granted, account entered operational mode with production deploys paused

  
  

  Subject: Action needed: {{ account.name }} has used all available credits — upgrade to restore full service

  Examples with mock data: operational-mode-granted-free.html

  Edit on GitHub

• Extra credits granted - account in operational mode (Paid)

  Paid credit plan balance depleted, one-time extra credits granted, account entered operational mode with production deploys paused

  
  

  Subject: Action needed: {{ account.name }} has used all available credits — top up to restore full service

  Examples with mock data: operational-mode-granted-paid.html

  Edit on GitHub

• Extra usage package added

  Add-on usage has triggered an extra usage package

  
  

  Subject: Extra usage package purchased for {{ addon.name }} on {% if site %}{{ site.name }}{% else %}your account {{ account.name }}{% endif %}

  Examples with mock data: with-site-with-no-card.html with-site-with-card.html with-bandwidth.html

  Edit on GitHub

• Failed payment

  Failed to charge an old project subscription

  
  

  Subject: Failed Payment!

  Examples with mock data: failed-payment.html

  Edit on GitHub

• Failed to renew TLS certificate

  Email sent when the TLS certificate of a project failed renewal, but hasn't expired yet

  
  

  Subject: Failed attempt to renew your TLS certificate

  Examples with mock data: failed-to-renew-tls-certificate.html

  Edit on GitHub

• Implicit forced redirect detected

  Notification for websites that include implicit forced redirects

  
  

  Subject: Action recommended: Changed behavior for redirects on {{ domain }}

  Examples with mock data: notify-implicit-forced-redirect.html

  Edit on GitHub

• Insecure mixed content detected

  Notification for websites that include insecure mixed content

  
  

  Subject: Alert: Insecure mixed content detected in {{ subdomain }}

  Examples with mock data: notify-mixed-content.html

  Edit on GitHub

• Legacy load balancer deprecation notice

  Notification for accounts with domains still pointing to the legacy load balancer IP address

  
  

  Subject: Action required: update your DNS to Netlify's new network

  Examples with mock data: gcp-lb-migration-notice.html

  Edit on GitHub

• Legacy subscription canceled

  A legacy subscription is canceled due to failed payment

  
  

  Subject: Your subscription has been canceled

  Examples with mock data: subscription-canceled.html

  Edit on GitHub

• Legacy subscription past due

  An legacy project subscription is past due

  
  

  Subject: We were unable to charge your subscription fee

  Examples with mock data: subscription-past-due.html

  Edit on GitHub

• Manual credit purchase failed

  Manual credit purchase failed

  
  

  Subject: Credit purchase failed for your team

  Examples with mock data: manual-credit-purchase-failed.html

  Edit on GitHub

• Manual downgrade complete

  A customer manually downgrades an add-on plan

  
  

  Subject: You’ve downgraded {{ site.name }} to {{ current_plan.name }}

  Examples with mock data: forms.html functions.html identity.html

  Edit on GitHub

• Manual upgrade complete

  A customer manually upgrades an add-on plan

  
  

  Subject: You’ve upgraded {{ site.name }} to {{ current_plan.name }}

  Examples with mock data: forms.html functions.html identity.html

  Edit on GitHub

• Member joined team

  A notification that a new member has joined your team on Netlify

  
  

  Subject: Someone has joined your Netlify team

  Examples with mock data: member-joined-team.html

  Edit on GitHub

• Metered add-on enabled

  A metered add-on starts being used on a project

  
  

  Subject: You’ve started using {{ addon.name }} on {{ site.name }}

  Examples with mock data: forms.html functions.html identity.html analytics.html

  Edit on GitHub

• Opensource Plan Credit limit exceeded - projects suspended

  Opensource plan credit usage exceeds limit resulting in project suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your projects have been suspended, top up to restore service

  Examples with mock data: site-shutdown.html

  Edit on GitHub

• Organization invitation

  An invitation to become an organization owner on Netlify from another org owner

  
  

  Subject: {% if invite.full_name %}{{invite.full_name}}, you’re invited to become an owner of the {{ invite.target.name }} organization on Netlify {% else %} You're invited to become an owner of the {{ invite.target.name }} organization on Netlify {% endif %}

  Examples with mock data: join-org-invite.html

  Edit on GitHub

• Organization Receipt with Items

  All details on this receipt come from internal.netlify.com which creates an Organization in the Organization tab. This is separate from self-serve plans.

  
  

  Subject: Thanks for your payment

  Examples with mock data: for-orgs.html

  Edit on GitHub

• Out of Compliance Warnings

  Warning emails when team is out of compliance with member count

  
  

  Subject: Warning - Action required for your Netlify plan soon

  Preview Text: Teams with more than 6 members must have Enterprise plans

  Examples with mock data: member-count-ooc-first-warning.html member-count-ooc-second-warning.html member-count-ooc-final-warning.html

  Edit on GitHub

• Over your team member limit

  New member was added bringing team over allowed max members

  
  

  Subject: Your team has outgrown the member limit of its Netlify plan

  Examples with mock data: over-collaborator-limit.html

  Edit on GitHub

• Password changed

  Sent when a user changed their password

  
  

  Subject: Your Netlify password has changed

  Examples with mock data: password-changed.html

  Edit on GitHub

• Password Protection - {{ action }}

  Notification email triggered by changes to site password protection

  
  

  Subject: Password protection {{ action }} for {{ domain }}

  Examples with mock data: site-password-protection.html

  Edit on GitHub

• Personal Access Token Expiring

  Sent when a user's personal access token is expiring soon

  
  

  Subject: Action required: Personal Access Token {{ token_name }} expiring soon

  Examples with mock data: expiring-pat.html

  Edit on GitHub

• Personal Plan Credit limit exceeded - projects suspended

  Personal plan credit usage exceeds limit resulting in project suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your projects have been suspended, top up to restore service

  Examples with mock data: site-shutdown.html

  Edit on GitHub

• Plan migration - to Credits Free

  A customer migrates to Credits Free plan

  
  

  Subject: You've migrated {{ account.name }} to a Credits Free plan

  Examples with mock data: migration.html

  Edit on GitHub

• Plan migration - to Credits Personal

  A customer migrates to Credits Personal plan

  
  

  Subject: You've migrated {{ account.name }} to a Credits Personal plan

  Examples with mock data: migration.html

  Edit on GitHub

• Plan migration - to Credits Pro

  A customer migrates to Credits Pro plan

  
  

  Subject: You've migrated {{ account.name }} to a Credits Pro plan

  Examples with mock data: migration.html

  Edit on GitHub

• Pro Plan Credit limit exceeded - projects suspended

  Pro plan credit usage exceeds limit resulting in project suspension

  
  

  Subject: Action needed: {{ account.name }} is out of credits — Your projects have been suspended, top up to restore service

  Examples with mock data: site-shutdown.html

  Edit on GitHub

• Projects re-enabled - suspension lifted

  Projects have been re-enabled after suspension was lifted

  
  

  Subject: Good news! Your projects have been re-enabled on {{ account.name }}

  Examples with mock data: projects-re-enabled.html

  Edit on GitHub

• Renotification of suspicious activity and password reset

  Follow-up email to users notified of suspicious activity in their account, informing that we reset the password.

  
  

  Subject: Update on your Netlify account: we've reset your password

  Examples with mock data: suspected-takeover-with-dns-renotify.html

  Edit on GitHub

• Request access

  A request from a Netlify user that is not a member of a team to join that team or collaborate on a team-owned project

  
  

  Subject: {{ invite.user_email }} is requesting access to join {{ invite.account.name }}

  Examples with mock data: with-team-and-site.html with-team.html

  Edit on GitHub

• Request reviewer access

  A request from a pending reviewer to be approved

  
  

  Subject: {{ requester_full_name | default: requester_email }} is requesting access to {{ account.name }} as a reviewer

  Examples with mock data: request-reviewer-access.html

  Edit on GitHub

• Request to join a team

  A user asks to join a team, sent to every team Owner

  
  

  Subject: {{ requester_full_name | default: requester_email }} asked to join {{ account.name }} on Netlify

  Preview Text: Review the request to give them access.

  Examples with mock data: request-team-join.html

  Edit on GitHub

• Reset password

  Sent when a user requests a link to reset their password

  
  

  Subject: Reset your password

  Examples with mock data: reset-password.html

  Edit on GitHub

• Reviewer access approved

  A pending reviwer access has been approved

  
  

  Subject: Your reviewer request to {{ account_name }} has been approved

  Examples with mock data: approved-without-dplink.html approved-with-dplink.html

  Edit on GitHub

• Reviewer invitation

  An invitation to join a team on Netlify as a reviewer

  
  

  Subject: {% if invite.full_name %}{{invite.full_name}}, you’re invited to join Netlify {% else %} You’re invited to join Netlify {% endif %}

  Examples with mock data: invite-reviewer-without-preview-url.html invite-reviewer-with-preview-url.html

  Edit on GitHub

• Reviewer invitation approved

  An invitation to join a team on Netlify as a Reviewer

  
  

  Subject: {% if invite.full_name %}{{invite.full_name}}, you’ve been added to {{invite.target.name}} as a reviewer {% else %} You’ve been added to {{invite.target.name}} as a reviewer {% endif %}

  Examples with mock data: invite-reviewer-approved-with-preview-url.html invite-reviewer-approved-without-preview-url.html

  Edit on GitHub

• Shareable Invite Join

  
  

  Subject: Netlify Email

  Examples with mock data: shareable-invite-join.html

  Edit on GitHub

• Site Disabled

  Sent when a site has been disabled due to ToS violation or DMCA request

  
  

  Subject: Your Netlify site has been taken down

  Examples with mock data: site-disabled-with-ticket.html site-disabled-without-ticket.html

  Edit on GitHub

• Stop builds - disabled

  Notification email when a project's builds are activated

  
  

  Subject: Builds are now active for {{ domain }}

  Examples with mock data: stop-builds.html

  Edit on GitHub

• Stop builds - enabled

  Notification email when a project's builds are stopped

  
  

  Subject: Builds are now stopped for {{ domain }}

  Examples with mock data: stop-builds.html

  Edit on GitHub

• Subscription receipt

  A subscription is successfully charged

  
  

  Subject: Your Netlify receipt

  Examples with mock data: subscription-receipt.html

  Edit on GitHub

• Subscription receipt with items

  Subscription receipt with items - optimized design for PDF format

  
  

  Subject: Thanks for your payment

  Examples with mock data: domain-purchase.html domain-purchase-with-old-format.html domain-renewal.html add-on-purchase.html add-on-purchase-with-tax.html injection-attempt.html enterprise-receipt.html

  Edit on GitHub

• Suggest member

  A request from a Netlify user that is not a team Owner to suggest one or more new members for team Owners to invite

  
  

  Subject: {{ invite_suggestion.full_name }} requested for you to invite {{ invite_suggestion.emails.size }} team {% if invite_suggestion.emails.size == 1 %} member {% else %} members {% endif %}

  Examples with mock data: single-member-suggestion.html multiple-member-suggestion.html

  Edit on GitHub

• Suspected account takeover with altered DNS

  Suspected account takeover and password reset notification with warning about altered DNS records.

  
  

  Subject: Urgent: problems detected with your Netlify account

  Examples with mock data: suspected-takeover-with-dns.html

  Edit on GitHub

• Team charge failed

  Old copy for charge failed on a team subscription

  
  

  Subject: We need your help!

  Examples with mock data: team-charge-failed.html

  Edit on GitHub

• Team invitation

  An invitation to join a team on Netlify from a project admin

  
  

  Subject: {% if invite.full_name %}{{invite.full_name}}, you’re invited to join Netlify {% else %} You’re invited to join Netlify {% endif %}

  Examples with mock data: join-invite.html

  Edit on GitHub

• Team join request approved

  A team Owner approves a user's request to join the team

  
  

  Subject: You're in! Start building with your team today.

  Examples with mock data: team-join-request-approved.html

  Edit on GitHub

• Team plan - downgrade to Credit free

  A customer downgrades their team to a Free plan

  
  

  Subject: You’ve downgraded {{ account.name }} to a Free plan

  Examples with mock data: downgrade.html

  Edit on GitHub

• Team plan - downgrade to credit personal

  A customer downgrades their team to a Personal plan

  
  

  Subject: You’ve downgraded {{ account.name }} to a Personal plan

  Examples with mock data: downgrade.html

  Edit on GitHub

• Team plan - downgrade to free

  A customer downgrades their team to a Free plan

  
  

  Subject: You’ve downgraded {{ account.name }} to a Free plan

  Examples with mock data: downgrade.html

  Edit on GitHub

• Team plan - downgrade to starter

  A customer downgrades their team to a Starter plan

  
  

  Subject: You’ve downgraded {{ account.name }} to a Starter plan

  Examples with mock data: downgrade.html

  Edit on GitHub

• Team plan - Pro tier downgrade

  A customer moves their team down to a lower Pro tier

  
  

  Subject: You’ve downgraded {{ account.name }} to a Pro plan

  Examples with mock data: downgrade.html

  Edit on GitHub

• Team plan - Pro tier upgrade

  A customer moves their team up to a higher Pro tier

  
  

  Subject: You’ve upgraded {{ account.name }} to a bigger Pro plan

  Examples with mock data: upgrade.html

  Edit on GitHub

• Team plan - upgrade from free

  A customer upgrades their free plan to a paid plan

  
  

  Subject: You’ve upgraded {{ account.name }} to a {{ plan_name }} plan

  Examples with mock data: pro-upgrade.html starter-upgrade.html

  Edit on GitHub

• Team plan - upgraded to Credit Personal

  A customer upgrades their team to a Personal plan

  
  

  Subject: You’ve upgraded {{ account.name }} to a Personal plan

  Examples with mock data: upgrade.html

  Edit on GitHub

• Team plan - upgraded to Credit Pro

  A customer upgrades their team to a Pro plan

  
  

  Subject: Welcome to Netlify Pro

  Examples with mock data: upgrade.html upgrade-tier-1.html

  Edit on GitHub

• Team plan - upgraded to Pro

  A customer upgrades their team to a Pro plan

  
  

  Subject: You’ve upgraded {{ account.name }} to a Pro plan

  Examples with mock data: upgrade.html

  Edit on GitHub

• Team subscription canceled

  A team subscription is canceled

  
  

  Subject: Your projects are suspended due to non-payment.

  Examples with mock data: team-subscription-canceled.html

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• Team upgrade failed

  Email sent when a team upgrade fails due to payment issues

  
  

  Subject: Team upgrade failed

  Examples with mock data: team-upgrade-failed.html

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• Team upgrade payment failed

  Email sent when the card payment for an in-app team upgrade doesn't go through. The team stays on its current plan.

  
  

  Subject: Your upgrade to {{ plan.name }} didn't go through

  Examples with mock data: authentication.html insufficient-funds.html declined.html other.html

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• TLS certificate expired

  Email sent when the TLS certificate expires after multiple failed renewal attempts

  
  

  Subject: Action required: Your TLS certificate has expired

  Examples with mock data: tls-certificate-expired.html

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• Under attack mode disabled

  Notify team owners when under attack mode is turned off for a project

  
  

  Subject: Under attack mode is now off for {{ domain | escape }}

  Examples with mock data: under-attack-mode.html

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• Under attack mode enabled

  Notify team owners when under attack mode is turned on for a project

  
  

  Subject: Under attack mode is now on for {{ domain | escape }}

  Examples with mock data: under-attack-mode.html

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• Unusual login detected

  Sent when we detect an unusual new login

  
  

  Subject: New login?

  Examples with mock data: unusual-login-detected.html

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• Usage exceeded

  Scalable feature usage reaches 100% usage

  
  

  Subject: You’ve exceeded usage of your current {{ metric_label }} allowance on {% if site %}{{ site.name }}{% else %}{{ account.name }}{% endif %}

  Examples with mock data: with-site.html with-site-no-card.html with-bandwidth.html with-bandwidth-no-card.html with-build-minutes.html with-build-minutes-no-card.html

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• Verify email

  Email verification link sent after signing up with email, or with an unverified email account in an external provider.

  
  

  Subject: Let’s verify your email

  Examples with mock data: verify-email.html

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• Verify email change

  Email verification link sent after user changes their email address.

  
  

  Subject: Please verify your new email address

  Examples with mock data: verify-email-change.html

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• Verify Identity

  Sent when a user is flagged as spam and is given the opportunity to verify their identity

  
  

  Subject: Action required: Verify your identity

  Examples with mock data: verify-identity.html

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• Verify Identity In Progress

  Sent when a user's identity verification is in progress

  
  

  Subject: Identity verification in progress

  Examples with mock data: verify-identity-in-progress.html

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• Verify Identity Requires Input

  Sent when a user's identity verification failed and needs input

  
  

  Subject: Action required: Identity verification requires input

  Examples with mock data: verify-identity-requires-input.html

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• Verify Identity Success

  Sent when a user's identity verification is successful

  
  

  Subject: Identity verification complete

  Examples with mock data: verify-identity-success.html

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• Verify SAML login email

  Email verification link sent after trying to log in with a SAML provider.

  
  

  Subject: Verify your Netlify {{account_slug}} team SSO login attempt

  Examples with mock data: verify-saml-email.html

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• You've created a new Credits Personal team on Netlify

  A customer creates a new Credits Personal Team

  
  

  Subject: Your new Credits Personal team {{ account.name }} is ready

  Examples with mock data: team.html

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• You've created a new Credits Pro team on Netlify

  A customer creates a new Credits Pro Team

  
  

  Subject: Your new Credits Pro team {{ account.name }} is ready

  Examples with mock data: team.html

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• You've created a new Pro team on Netlify

  A customer creates a new Pro Team

  
  

  Subject: Your new Pro team {{ account.name }} is ready

  Examples with mock data: team.html

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• Your team and projects have been migrated to the new environment variable experience

  Environment variable keys modified, action needed

  
  

  Subject: Action required: Review environment variables for {{ site.subdomain }}

  Examples with mock data: envelope-migration-noncompliant.html

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