Netlify

Credit purchase failed

We were unable to complete your credit purchase for team {{ account.name }}.

What happened:

  • You attempted to purchase additional credits manually
  • The payment could not be processed
  • No credits were added to your account

What you need to do:

  1. Update your payment method - Check that your card is valid and has sufficient funds
  2. Verify billing information - Ensure your billing details are current
  3. Contact support if the issue persists

Update payment method

If you need help resolving this issue, please contact our Support team for assistance.

For more information about credits and pricing, visit our Pricing FAQ.

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